Effective date: October 10, 2024

Consumer Debt Agency (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how [legal business name], the operator of consumerdebtagency.com (the “Website”), collects, uses, and shares information when you visit the Website or contact us.

Information we collect

Information you provide. When you complete a form or contact us, we may collect your name, phone number, email address, state, information about your debts, and anything else you choose to provide. If you communicate with us, we may keep a record of that communication and your contact preferences.

Website information. When you use the Website, we may collect information such as your IP address, browser type, pages visited, referral source, and approximate location derived from your IP address. Cookies and similar technologies may help us operate the Website and understand how visitors use it. [List any analytics, advertising pixels, or lead tracking tools actually used on this site.]

Please do not submit account numbers, Social Security numbers, or other highly sensitive information through a general Website form unless we specifically request it through a secure process.

How we use information

We use information to respond to inquiries; discuss debt relief options; operate, improve, and secure the Website; keep records of requests and communication preferences; and comply with applicable law.

If you separately agree to receive calls or texts through a Website checkbox, we may use the phone number you provided to contact you as described beside that checkbox. Consent to receive automated or prerecorded calls or marketing texts is not required to purchase a service.

When we share information

We may share information with companies that help us operate the Website and communicate with you, such as hosting, form, CRM, analytics, and communications providers. They receive information needed to perform services for us.

[If Consumer Debt Agency refers or sells inquiries to independent debt relief companies, add an accurate description here identifying who may receive the information, what information is shared, and why. The form must also clearly disclose this before submission.]

We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.

Mobile messaging consent: We do not sell or share your SMS opt-in consent with third parties, affiliates, or lead generators for their marketing or promotional messages. Consent to receive texts from Consumer Debt Agency does not authorize another company to text you. Any other company must obtain its own consent where required.

Your communication choices

You may ask us to stop marketing calls by contacting us at [contact email or phone number]. To stop text messages, reply STOP to a message. Reply HELP for text message assistance. You may also unsubscribe from marketing emails using the link in the email.

Cookies and tracking

You can adjust your browser settings to limit or delete cookies. Some Website features may not work as intended if you block them. [If this site uses advertising cookies or pixels, describe those tools and add any choices or opt-out mechanism required for your actual setup.]

Data retention and security

We retain personal information for as long as reasonably needed to respond to your inquiry, provide requested services, maintain appropriate records, and meet legal obligations. We use reasonable safeguards designed to protect the information we hold. No internet transmission or storage system can be guaranteed completely secure.

Your privacy rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses or disclosures. To make a request, contact us at [privacy email]. We may need to verify your identity before responding. We will handle requests as required by applicable law.

Children

The Website is intended for adults. We do not knowingly collect personal information from children under 18 through the Website.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy here with a new effective date.